Terms and Conditions

Welcome to Henry Castle & Co. By accessing or placing an order on our website, you agree to comply with the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

  • All products and content on this website are owned and operated by Henry Castle & Co.

  • By using this website, you confirm that you are legally capable of entering into contracts under applicable law.

2. Product Information

  • We strive to display accurate product details, colors, and specifications. However, the actual product may vary slightly due to screen settings, lighting, or fabric characteristics.

  • Henry Castle & Co. reserves the right to update product descriptions or prices without prior notice.

3. Orders and Payment

  • Orders can be placed through our website via secure online payment gateways.

  • Prices are inclusive of all applicable taxes unless stated otherwise.

  • Payment must be completed before order processing. Incomplete or failed transactions will not confirm an order.

4. Shipping & Delivery

  • Please refer to our Shipping Policy for details on delivery timelines, charges, and order tracking.

  • We are not responsible for delays caused by force majeure events, courier issues, or incorrect address information provided by the customer.

5. Returns & Exchanges

  • Our Return & Exchange Policy governs all returns. Items must be unused, unwashed, and in original packaging.

  • Customized or personalized orders may not be eligible for return or exchange.

  • Refunds (if applicable) will be processed within 7–10 business days after receiving the returned product.

6. Intellectual Property

  • All content, logos, images, and designs on the website are property of Henry Castle & Co.

  • No part of this website may be copied, reproduced, or used without prior written consent.

7. Limitation of Liability

  • Henry Castle & Co. is not liable for indirect, incidental, or consequential damages arising from use of the website or products.

  • The website and products are provided on an “as-is” basis.

8. Privacy & Data Protection

  • We respect your privacy. Customer information is collected only for order processing, delivery, and communication purposes.

  • Personal data will not be shared with third parties except as necessary to fulfill orders.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes arising from website use or purchases shall be subject to the jurisdiction of Indian courts.

10. Modifications

  • Henry Castle & Co. reserves the right to update or modify these Terms & Conditions at any time.

  • Changes will be effective immediately upon posting on the website.

Contact Us

For any questions or concerns regarding these Terms & Conditions, please contact our Customer Support team: